Support Center
Get help with your purchases, installations, and technical questions
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WhatsApp Support
Get instant help via WhatsApp
+250 787 651 827
Telegram Support
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Installation Help
Step-by-step installation guides
Video Tutorials
Technical Support
Expert technical assistance
Available 24/7
Frequently Asked Questions
Find quick answers to common questions
How do I download files after ordering?
After placing your order, you'll receive an email with download links. You can also access your downloads from the "Downloads" section in your account dashboard.
Are the files safe and virus-free?
Yes, all files are thoroughly scanned and verified for security before being made available. We ensure that every file is safe to download and install.
How do I place an order?
Simply add items to your cart and proceed to checkout. Orders are processed instantly and you'll receive download links immediately.
Can I get support if I have issues?
Yes, we provide full support for all our digital products. Contact our support team if you experience any issues with downloads or installations.
How do I install ROM files?
Installation instructions vary by device and ROM type. We recommend following the specific installation guide provided with each ROM file. Always backup your data before installation.
Do you provide installation support?
Yes, we provide installation guidance and support. Contact us via WhatsApp or Telegram for personalized assistance with file installation.
Are MDM files compatible with my device?
MDM files are designed for specific devices and iOS versions. Check the product description for compatibility information, or contact us for assistance in choosing the right file.
How long does delivery take?
Digital files are delivered instantly after order confirmation. You'll receive download links immediately via email and in your account dashboard.
Video Tutorials
Watch our step-by-step video guides for installations and troubleshooting
Still Need Help?
Can't find what you're looking for? Our support team is ready to assist you.
Response Times
WhatsApp Support
Usually responds in 5-15 minutes
Telegram Support
Usually responds in 15-30 minutes
Email Support
Usually responds within 24 hours
What We Can Help With
- File download issues
- Installation guidance
- Device compatibility questions
- Order and download support
- Technical troubleshooting
- Product recommendations
Ready to Get Started?
Browse our collection of premium ROM and MDM files with confidence.